Privacy Policy

Introduction

Welcome to https://gilbert-arizona-christian-couples-therapy.couplesresilience.com (hereafter referred to as “Gilbert Arizona Christian Couples Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in alignment with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s User Choice and Control Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://gilbert-arizona-christian-couples-therapy.couplesresilience.com
Any mobile applications or software we offer
Services and products accessed through our platform
Interactions between our users and our support team via email, phone, text/SMS, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site, as these have their own privacy policies that govern data handling practices.

Processing Activities

This Privacy Policy describes how we handle your personal information when:

You use our applications and services as an authorized user, including any account creation, login, or service subscription processes.
You visit our websites linked to this Privacy Policy, where you may engage with interactive features or provide us with data through forms or surveys.
You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages/SMS, which we send to provide updates, promotions, or customer support.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and improve our services. These include:

Account Information: Details related to your account creation, such as usernames, passwords (hashed and salted), and profile preferences.
Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for processing payments for our services or products.
Financial Information: Transaction records, payment history, and banking details for financial record-keeping and fraud prevention.
Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and location data, to provide personalized content and improve our applications.
Location Data: Information about your geographical location when you interact with our services, used for targeted marketing or service personalization.
Feedback: Reviews, ratings, comments, and suggestions provided by users to help us enhance our products and services.
Social Media Information: User data from social media platforms when you connect or share content from these platforms on our site.
Product Information: Data about the products you browse, view, or purchase, including preferences and usage patterns.

We collect this information through direct user input, interaction with our systems, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our websites and for analytics purposes:

Strictly Necessary Cookies: Essential for website functionality, ensuring secure user sessions, and allowing navigation through pages.
Performance/Analytics Cookies: Collect data about how you interact with our sites, helping us improve performance and user experience. These may be used to track the number of visitors, their behavior, and gather statistics.
Functionality Cookies: Enable personalized content delivery and remember your preferences across our website.

You can manage and control cookies through your browser settings. Please note that disabling certain cookies may impact your user experience on our sites.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you are a parent or guardian concerned about our collection of child information, please contact us using the details provided below.

Your Rights

Depending on your location and local privacy laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file an appeal/complaint, please contact our Data Protection Officer using the details provided below. We will respond within a reasonable timeframe as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or if you have questions about this Privacy Policy, please contact us at:

Email: contact@gilbert-arizona-christian-couples-therapy.couplesresilience.com
Postal Mail: Gilbert Arizona Christian Couples Therapy, [Address], [City, State, ZIP Code]

We are committed to handling your personal data with the utmost care and respect for your privacy.